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What our customers are saying
Here are some testimonials from our customers about their experience with Tekmar, our service and our products.
“I wanted to thank you both for the quick response that you supplied to fix the TOC instrument. I spoke with the manager of the department and he was very impressed with the ability to troubleshoot over the phone and the availability of the tech. He was also impressed with the follow through even after the problem was diagnosed and remedied… I think you have a great team and I am grateful to have your expertise and responsiveness available when these situations arise.” Thanks, Wes.
“We are greatly satisfied with the TOC instruments provided by Teledyne Tekmar. This includes the instrument quality as well as the quality of the software. The instruments are well designed in regards to operation on a daily basis, service and preventive maintenance. Our customers appreciate the automatization of steps that are usually required to do by hand like the intellidilution and the auto calibration function. Teledyne Tekmar keeps a close look on the requirements on the different industries and applications and provides beside the instrument and its components valuable tools like application notes, validation support manuals, cleaning
validation support manuals etc. When contacting customer support, we promptly get information and help. Orders will immediately being handled and will be sent out quickly.
Kind regards,Mit freundlichem Gruß, Christoph Braun ANTEC GmbH” (View actual testimonial) see attached for pdf
“I would like to express our satisfaction with service provided by the Teledyne Field Service Engineer …He was on our site on August 24-25 for installation of new equipment and PM/repair of our existing Purge and Trap system. He showed not only a very good knowledge of his area of expertise, but also friendliness and a deep understanding of customer’s needs.”
Thank you, Elena
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