Response time, knowledge and ownership are the quality traits which have positioned this group as a leader in the market as a single service support provider.
Our Service Department covers the entire USA, please contact us
for more information.
Our Services Include:
Factory repairs are done at our Ohio facility in order to save on instrument service costs.
We will help you install new instrumentation or move your current instrumentation to a new location.
A service representative can do a refurb on site in order to prolong the life of the instrument.
Our installation and operational qualification program consists of producing the thorough audit trail needed to meet internal and external validation requirements while confirming proper installation and operation with documented tests.
On Demand Repair
A service representative will come on site and do the repair. This is billed on a per incident basis.
This ensures that your instrumentation is working at its optimum capability.
Our service agreements include preventative maintenance, overnight shipment of parts, 48-hour response to your site, and priority service. For more information on the specific types of Service Agreements offered by Teledyne Tekmar, click here
Upgrades are readily available for the lifetime of your instrument.
Unlimited Phone Support at 1-800-874-2004 or by email [email protected]
TOC Certified Reference Standards
Teledyne Tekmar, in conjunction with Pharmaceutical Resource Associates (PRA), now proudly offers a full suite of certified TOC reference standards for all TOC instrument manufacturers.
Training: Our service representative will provide on site training.